Terms & Conditions
Refunds are not applicable to Nutrition & Accessories products.
We normally have only 5% chance of damage of natural plants during shipping.
All claims/damage on arrival are to be reported through email with the photos within 4 hours of receipt of the shipment.
Report immediately through call and mail with the following details.
- Order No:
- No of Plant – Damaged
- Photo of dead Plant item
- Short explanation
Exotire would bear only 100% of the cost of the damaged Plants.
No claim request will be entertained after 4 hours of receipt of item.
We would intimate the customer minimum one day prior to delivery and if nobody receives the parcel at the customer end we won’t be able to refund the amount. This applicable for home delivery and delivery at Railway station.
Bulk orders(more that 50 Nos of same item) with discounted price are not eligible for refund.