Exotire is committed to protecting your privacy. You will be asked for information that is relevant to your return or to satisfy requirements. If you do not provide this information then we may be unable to process your return.
When returning pet products with adequate proof of purchase, you will be asked for your signature as authorization of the return transaction. If Exotire agrees to the return without adequate proof of purchase, you will be asked to provide photo identification containing your full name, signature and expiration date, so that your name and signature can be verified.
This information may be accessed by authorized Exotire’s team member for fraud investigations and fraud protection activities. Information collected on returns slips will be securely stored for a reasonable period of time and may be used for the purposes of research and analysis and may be disclosed to Government departments upon request as required by law. If you wish to access your personal information please contact Exotire Customer Service.